Archive for March, 2021

National Survey on Interpreter Training Effectiveness

CCHI is excited to team up with on a research project to understand the effectiveness of interpreter training approaches. The results of this study will be made publicly available to all. The goal of this study is to collect various demographic factors, training and preparation strategies for certification, and identify correlations that may indicate the most effective use of resources.

We are asking interpreters of all languages who work in healthcare settings (yes, ASL interpreters, too!) as well as interpreter managers, trainers, etc. to complete this national survey.

Your participation is of critical importance for the success of this effort. Please don’t wait! Complete the survey now. The survey takes between 15-35 minutes to complete, depending on your role in the healthcare interpreting field. The survey will close on April 30, 2021.

CCHI certificants can earn 0.5 CE hours (non-instructional) for completing the survey. (To receive this CE certificate, they must provide their email at the end of the survey.)

All respondents are eligible to win one of five $50 Amazon gift cards sponsored by

To complete the survey, cut and paste this link:

CCHI is hiring Spanish and Arabic raters

CCHI is looking for experienced, CCHI certified interpreters, with the prior experience as CCHI SME, for the following rater vacancies:

  • Spanish rater
  • Arabic rater.

One or two raters for each language will be hired based on the applicants’ qualifications. Applications are due by March 22, 2021. Hired applicants are expected to start virtual on-the-job training on April 1, 2021.

Rater is a telecommuting employee position at CCHI that requires the rater to utilize their own computer (or laptop) and broadband internet connection. Rater is responsible for grading the audio responses of CCHI candidates by applying CCHI-defined rubrics in a consistent and unbiased manner and maintaining their knowledge of CCHI rating process by attending rater training sessions.

Required Qualifications

  • Hold a corresponding CHI™ certification
  • At least five (5) years of experience working as a healthcare interpreter as one of the following:
    • Staff – working in a full- or part-time (minimum .5 FTE) position (at a healthcare facility/provider or working for a language services agency)
    • Freelance – the majority of interpreting work must be healthcare-related.
  • Absence of conflict of interest (see the COI Policy at
  • High School diploma or its equivalent
  • Excellent verbal and written communication, and interpersonal skills
  • Ability to work independently and efficiently
  • High attention to details and good organizational skills
  • Excellent computer skills in: Chrome browser, MS Word, email communication, any virtual meeting platform

Preferred Qualifications

  • Experience as CCHI’s Subject Matter Expert (SME)
  • Work experience in evaluating interpreter performance, teaching a foreign language or English, or editing/reviewing translations
  • Bachelor’s degree in interpreting/translation, foreign language, English, education, or communications-related area

Please read the full job description – click here – before applying.

Send your full resume, cover letter, and the SME Application (see here) by March 22, 2021. We’ll get back to selected applicants to schedule an interview. Applications without a cover letter or SME application will not be considered. Interviews will be held via Zoom.

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