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Upcoming CCHI Webinars
Interactive Ethics CE Webinar
Ethical Pearls for Medical Interpreters: Part 1
When: November 21, 2026 at 11:00 am ET/ 10:00 am CT/ 9:00 am MT/ 8:00 am PT
Registration: click here
Language: English
Presenter: Marisa Rueda-Will, M.A., CHI™-Spanish.
CE: 1 Interactive Ethics hour (CEAP ID #11305, title changed for this event)
Webinar sponsor: Tica Interpreter Training and Translations
This one-hour, ethics-focused session introduces the research questions behind The Hidden Roles of Healthcare Interpreters (2026), a mixed-methods study of interpreters, healthcare providers, and Spanish-speaking patients, and focuses on the first question. Participants will examine what each group reported about the work interpreters perform beyond language interpretation, including cultural mediation, advocacy, scheduling, logistical guidance, and emotional support. The session compares how often interpreters report performing these tasks with what providers observe and what patients describe, and considers how interpreters view their own contribution to patient outcomes. Participants will also compare the three branches of ethics (metaethics, normative ethics, and applied ethics) and identify ethical reasoning that aligns with consequentialist, deontological, and virtue ethics approaches.
Learning Objectives:
1. Identify the five research questions guiding the study and explain the focus of the first.
2. Describe at least four tasks beyond interpreting that interpreters, providers, and patients reported in the study.
3. Compare interpreter, provider, and patient perspectives on the contributions interpreters make to patient care.
4. Relate specific tasks beyond interpreting to the NCIHC National Code of Ethics principles and to moral ethical theories.
Presenter
Marisa Rueda Will, M.A., is a CCHI Commissioner and worked as a Spanish healthcare interpreter at Mayo Clinic from 2006-2026. She became a Certified Healthcare Interpreter™-Spanish in 2012, and a licensed interpreter trainer through Cross-Cultural Communications in 2017. Marisa serves as a member of the National Council on Interpreting in Health Care Webinars Work Group and have provided interpreter training workshops for many national organizations and hospitals, including the ATA, NCIHC, CHIA, Mayo Clinic, and Stanford Medicine. In 2026, she graduated with a Master’s in Interpreting Studies from Western Oregon University. Her company, Tica Interpreter Training and Translations, focuses on training and educating novice and advanced medical interpreters, based on real-life patient experiences.
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Technical Requirements
This webinar takes place via the Zoom Webinar platform. Seats are limited to 1,000 attendees. Keep in mind that Zoom operates on a first-come basis regardless of when a person registered.
We encourage everyone to join at least 5 minutes before the start time. In 5 minutes of the webinar official start time, CCHI releases “unclaimed” seats (i.e., if you are late 5 minutes or more, there may be no seats available even if you pre-registered).
To make sure your device and internet connection are webinar-ready, watch this one-minute How to Join a Zoom Webinar video. If you want more technical details, you can read about how to join a webinar here, and about the attendee controls here. You do not need an account to join the webinar but you may need to download a necessary app or browser extension. CCHI’s staff is not capable of providing tech support during the webinar. Please contact Zoom directly.
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Reasonable Accommodation for CCHI webinars
If you require an ADA accommodation, please contact CCHI staff at info@cchicertification.org. We must receive your request for an accommodation by November 16, 2026. For those who request an accommodation after that date, every effort will be made to provide a reasonable accommodation; however, we may not be able to do so given potential time constraints.
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Certificate of Attendance
CCHI CE Webinars only: Unless otherwise indicated (see description above), attendees will receive a certificate of attendance within 14 days via email. The body of the message is the certificate (i.e. no attachments are sent); please save it as a PDF file in order to upload to your certification renewal application. The email will come from the “info@cchicertification.org” address, please make sure it is not marked as ‘spam’ by your email provider.
You must connect to the webinar online, via computer (NOT just by the phone) and participate in all the activities as instructed by the presenter during the webinar, in order to receive a certificate of attendance. This webinar is strictly for live human participants; AI agents or note-taking apps are NOT allowed and will be removed.
CCHI does not issue certificates of attendance for informational or promotional webinars, e.g. on how to renew certification, because such webinars do not qualify as continuing education (CE).
CCHI does not issue certificates of attendance for webinars presented by other organizations.