Language barriers between healthcare providers and their patients not only cause confusion, but can open to the door to poor quality of clinical care and severe racial and ethnic health disparities. That’s why healthcare providers of all types and sizes rely on the Certification Commission for Healthcare Interpreters (CCHI) as the nationally recognized voice for setting the standard for quality in healthcare interpreting. Requiring your interpreters to obtain a national CCHI certification is a most efficient way to comply with Section 1557 of the Affordable Care Act and The Joint Commission Accreditation requirements.
CCHI’s healthcare interpreter certifications help ensure that you comply with Title VI of the Civil Rights Act, ADA, The Joint Commission and other regulatory requirements for providing language access.
The healthcare interpreting profession has changed dramatically over the years. Heightened public awareness, demographic shifts, technology, national standards, new regulations, and financial pressure have affected the way healthcare providers ensure language access for their patients. It is in response to this progression that CCHI developed and operates a national certification program for healthcare interpreters to provide an assurance of competency.