COVID-19 Resources

Information related to Language Access

Civil Rights Complaint Filed over Discriminatory Provision of COVID-19 Services to Persons with Limited English Proficiency – filed by NHelp on April 30, 2021: click here

Providing Interpreting Services During COVID-19 – an infographic for organizations; the resource is developed through a language-industry collaboration:

COVID 19 Guide Providing Interpreting Srvs

CCHI has co-signed the Letter to CDC (12/17/2020) requesting that on-site interpreters are classified as essential workers for Phase 1 of the Covid vaccinations. We thank the ATA for spearheading this effort.

CCHI’s webinar “Supporting Interpreters during the Pandemic“ (09/25/20) hosted by Jorge U. Ungo, with panelists Vonessa Costa of Cambridge Health Alliance (MA), Idolly Oliva of Fairview Health Services (MN), and Monica Thomasini of Language World Services (CA).

Watch the recording on YouTube: https://youtu.be/D6Y5at21JlU

NCIHC’s webinar “What Just Happened? The State of Language Access under Section 1557“ (06/20/20) with Mara Youdelman, J.D., LL.M. Access recording: https://www.ncihc.org/free-webinar–june-20.

CCHI’s webinar “Leading a Healthcare Language Access Program in the Midst of a Pandemic“ (05/19/20) hosted by Jorge H. Ungo, with panelists  Valerie Huang of Nationwide Children’s (OH), Meredith Stegall of Parkland Health (TX), and Angélica Villagrán de Gonzales of Stanford Health (CA). Listen to the audio recording:

OR watch on YouTube: https://youtu.be/ORKEqg5x8BA

NCIHC’s webinar “The Critical Role of Healthcare Interpreters During COVID-19: Legal and Practical Implications“ with Mara Youdelman, J.D., LL.M, Bruce L. Adelson, Esq., and Ignatius Bau J.D as moderator (04/25/20): click here to access recording

Open Letter on Ensuring Healthcare Interpreters’ Safety during the COVID-19 Pandemic (04/03/2020)

National Health Law Program: https://healthlaw.org/coronavirus-resources/

Coronavirus and the Law, post by Bruce Adelson, Esq.: https://www.linkedin.com/pulse/coronavirus-law-bruce-adelson

COVID-19: Focus on Racism and Xenophobia – AHA’s publication: click to read

Social Needs Awareness – AHA’s publication: click to read

Articles about Language Access during the pandemic:

• The New Yorker, 4/29/21: click to access
• Type Media Center, 4/30/21: click to access
• ProPublica, 3/31/20: click to access
• Time, 4/15/20: https://time.com/5816932/coronavirus-medical-interpreters/
• U.S. News, 4/16/20: https://www.usnews.com/news/healthiest-communities/articles/2020-04-16/language-access-problems-a-barrier-during-covid-19-pandemic
• The Verge about current challenges of telemedicine (06/04/2020): click here to access

Vaccination Resources

Follow and share our social media posts about medical interpreters who are getting vaccinated across the country – #COVIDshotselfie #GetTheJab #ThisIsOurShot

Clarification of Misinformation

WHO’s myth busters: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/myth-busters

The New York Times article about the misinformation: https://www.nytimes.com/2020/03/08/technology/coronavirus-misinformation-social-media.html

Factcheck.org: https://www.factcheck.org/2020/03/viral-social-media-posts-offer-false-coronavirus-tips/  (In the Search tab of this website, search for “COVID-19” to see current corrections of misinformation related to the pandemic.)

Protect Yourself from Phishing and Scams

U.S. National Cyber Awareness System: click here

FCC’s Scams info (Federal Communications Commission, multi-lingual): https://www.fcc.gov/covid-scams

FTC’s Consumer Information about Scams: click here

Report a scammer to FTC (Federal Trade Commission): click here

Advice from Norton: click here

COVID-19 Information in Other Languages

World Health Organization: https://openwho.org/channels/covid-19

https://openwho.org/channels/covid-19-national-languages

The Asian & Pacific Islander American Health Forum (APIAHF): Click here for crowd-sourced resources in multiple languages (from this page, click on the link to the Excel sheet with different tabs for various languages)

Boston Medical Center, some information is specific to the Boston area: https://www.bmc.org/covid-19/covid-19-information-non-english-speakers

Endangered Languages Project – Collection of resources provided here from governments, NGOs, and public health organizations: click here

King’s County, WA, resources: https://www.kingcounty.gov/depts/health/communicable-diseases/disease-control/novel-coronavirus.aspx

Orange County, NC Health Department – includes audio resources in Karen, Burmese and Kinyarwanda: https://www.orangecountync.gov/2355/Multilingual-Resources

Washington State Health Department: https://www.doh.wa.gov/Emergencies/NovelCoronavirusOutbreak2020/HealthEducation

WASCLA: https://www.wascla.org/ and https://www.wascla.org/library/item.726629-Coronavirus_COVID19_Multilingual_messaging

Australian translated resources: https://www.health.gov.au/resources/translated

Ontario, Canada Ministry of Health, in 24 languages at: https://www.ontario.ca/page/2019-novel-coronavirus#section-11

French COVID-19 Glossary by Canadian Government: click here

Mutual Aid and Volunteering

Health Hacking Crisis Network: https://healthhackingcrisisnetwork.com/

Mutual Aid 101 (by Congresswoman Alexandria Ocasio-Cortez and organizer Mariame Kaba): read toolkit

COVID-19 General Information:

WHO – World Health Organization: https://www.who.int/emergencies/diseases/novel-coronavirus-2019

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2Findex.html

The Joint Commission resources: https://www.jointcommission.org/covid-19

COVID-19 Glossary: access glossary

Glossary of COVID-19 crisis terms: access glossary

AHA’s (American Hospital Association) resources: access here

AMA’s physician’s guide to COVID-19: Read the guide

AMA’s COVID-19 FAQ: Read FAQ

AMA, AHA and ANA joint statement, 3/24/20: read here

Harvard Medical School’s Coronavirus Resource Center: https://www.health.harvard.edu/diseases-and-conditions/coronavirus-resource-center

Impact of non-pharmaceutical interventions (NPIs) to reduce COVID19 mortality and healthcare demand, UK Report of 3/16/2020: Read the report

Coping with Anxiety

Self-care for Emergency Responders: https://emergency.cdc.gov/coping/responders.asp

CDC on coping with coronavirus anxiety: https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html

Harvard Medical School on coping with coronavirus anxiety: https://www.health.harvard.edu/blog/coping-with-coronavirus-anxiety-2020031219183

Anxiety and Depression Association of America:

https://adaa.org/tips-manage-anxiety-and-stress

https://adaa.org/learn-from-the-experts

Videos in 17 Refugee languages: click here

The New York Times article: https://www.nytimes.com/2017/12/21/smarter-living/how-to-combat-your-anxiety-one-step-at-a-time.html?algo=identity&fellback=false&imp_id=15178749&imp_id=492824561

https://www.beyondblue.org.au/the-facts/anxiety/treatments-for-anxiety/anxiety-management-strategies

https://www.centerforanxiety.org/blog/

Cleaning Surfaces

NPR article, 3/14/20: https://www.npr.org/sections/health-shots/2020/03/14/811609026/the-new-coronavirus-can-live-on-surfaces-for-2-3-days-heres-how-to-clean-them

BBC article, 3/17/20: Read the article

Blog about disinfecting your phone: https://kghinterpretation.com/on-site-medical-interpreters-disinfect-your-phones/