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Agree and dismissLanguage barriers between healthcare providers and their patients not only cause confusion, but can open to the door to poor quality of clinical care and severe racial and ethnic health disparities. That’s why healthcare providers of all types and sizes rely on the Certification Commission for Healthcare Interpreters (CCHI) as the nationally recognized voice for setting the standard for quality in healthcare interpreting. Requiring your medical interpreters to obtain a national CCHI certification is a most efficient way to comply with Section 1557 of the Affordable Care Act and The Joint Commission Accreditation requirements.
CCHI’s medical interpreter certifications help ensure that you comply with Title VI of the Civil Rights Act, ADA, The Joint Commission and other regulatory requirements for providing language access.
The healthcare interpreting profession has changed dramatically over the years. Heightened public awareness, demographic shifts, technology, national standards, new regulations, and financial pressure have affected the way healthcare providers ensure language access for their patients. It is in response to this progression that CCHI developed and operates a national certification program for healthcare interpreters to provide an assurance of competency.
“Leading a Healthcare Language Access Program in the Midst of a Pandemic” Webinar (05/19/20)
The COVID-19 pandemic impacted how language services are provided, who provides them, and how LEP patients are treated. People on the front lines from the Midwest, West Coast and South contributed to this conversation led by former Commissioner and current Language Access Advocate Jorge Ungo. The panelists were Valerie Huang of Nationwide Children’s (OH), Meredith Stegall of Parkland Health (TX), and Angélica Villagrán de Gonzales of Stanford Health (CA).
You may watch the free recording of the live webinar held on May 19, 2020 at our YouTube channel: https://youtu.be/ORKEqg5x8BA
CCHI’s Webinar on COVID-19’s Impact on Healthcare Interpreting (03/21/2020)
You may watch the free recording of the live webinar held on March 21, 2020 at our YouTube channel: https://youtu.be/aCg6up32gjU.
Amid the difficult days of March 2020, the CCHI Commissioners held a conversation about the implications of the COVID-19 pandemic for healthcare interpreters individually and for the profession as a whole. Our Commissioners, practicing hospital interpreters and managers, contributed: Margarita Bekker, CoreCHI™, Mateo Rutherford, M.A., CHI™-Spanish, Idolly Oliva, M.B.A., the Associate Commissioner of the New York State Department of Health Wilma Alvarado-Little, M.A., M.S.W., and CCHI’s executive director Natalya Mytareva, M.A., CoreCHI™. The issues included infection control and ethical dilemmas during the pandemic, challenges of switching to remote modality from the interpreter’s and manager’s perspectives, implications of cancelled CE events, interpreter self-care, and CCHI’s testing practices.