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Global Workforce Survey of Healthcare Interpreters
In January-March 2025, CCHI conducted the first-ever survey of practicing healthcare interpreters. The survey was a groundbreaking effort aimed at bringing clarity and fostering transparency within the healthcare interpreting profession. Its core purpose was to understand the demographic makeup and practice of healthcare interpreters who serve U.S. patients and providers. It sought to accomplish this purpose with data about the day-to-day work reality of healthcare interpreters, focusing on such aspects of practice as where they work, whom they work for, their working conditions, and compensation structures.
The survey collected information from currently practicing interpreters who serve U.S. healthcare and health systems, as well as any field that interacts with medical providers, regardless of whether the interpreters reside in the U.S. or in another country.
By collecting and analyzing comprehensive data from this workforce, CCHI seeks to empower certifying bodies, interpreting associations, staff and freelance interpreters, academic programs, training organizations, employers, and contractors to make evidence-based decisions that will ultimately improve working conditions for interpreters everywhere.
CCHI is deeply thankful to the Survey Advisory Council (see the list of its members below), volunteer beta-testers of the survey, CCHI Commissioners, Dr. James P. Henderson, the survey statistician and analyst, and CCHI Executive Director Natalya Mytareva, the project principal, for their expertise, time, and insights that made this survey possible.
Executive Summary of the Report
Report: The Global Workforce Survey of Healthcare Interpreters (2025)
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Advisory Council on the Global Workforce Survey of Healthcare Interpreters
CCHI expresses its deep gratitude to these volunteers who contributed to the creation of this survey.
Katharine Allen, M.A., Boostlingo, Director of Language Industry Learning (CA)
Richard Antoine, MIB/MBA, MAGNUS, President (CA)
John Arroyave, CHI-Spanish, Cross-Cultural Communications, Director (MD)
Jodi L. Bralow, Language Services Associates, Inc., Vice President of Contracting & Compliance (PA)
MB Bekker, CoreCHI-P, Stanford Health Care, Manager of Interpretation and Translation Services (CA)
Jinny Bromberg, Bromberg and Associates, President and Founder (MI)
Vonessa Costa, CoreCHI-P, Paras and Associates/Health Care Interpreter Network, Sr. Director, Quality & Member Engagement, CCHI Chair (FL)
Carla Fogaren, RN, Vice President of NCIHC (MA)
William Giller, M.A., CHI™ -Spanish, CCHI Commissioner (CA)
Mila Golovine, MasterWord, CEO (TX)
Andrea R. Henry, CHI-Spanish, Children’s Healthcare of Atlanta, Medical Interpreter (GA)
Valerie Huang, M.A., CHI™-Mandarin, CPXP, Nationwide Children’s Hospital, Director of Language Services (OH)
Erisa Hysi, LinguaServe, Founder (TX)
Lisa M. Moris, ForHealth Consulting at UMass Chan Medical School, Director of Cross Cultural Initiatives (MA)
Shawn M. Norris, Ed K-12, NIC, CoreCHI-P, Hello Interpreters, President, CCHI Commissioner (FL)
Lorena Ortiz Schneider, M.A., MIIS, California State Administrative Hearing Certified Interpreter, Ortiz Schneider Interpreting & Translation (CA)
Johanna Parker, M.A., FCCI, CHI™ -Spanish, CCHI Commissioner (CA)
Mark Rockford, Rockford Carrillo Enterprises, CEO (TX)
Mateo Rutherford, M.A., MATI, CHI-Spanish, Laney Community College, Instructor (CA)
Yasha Saebi, M.S., CoreCHI-P™, ATA MD & Gov. Divisions Leadership Councilor, CCHI Commissioner (VA)
Andy Schwieter, Cincinnati Children’s, Director of Language Access Services (OH)
Gabriela Siebach, MATI, CHI-Spanish, NCIHC Policy, Research & Education Committee (NC)
Meredith Stegall, Health Care Interpreter Network, Director (TX)
Jorge U. Ungo, RYT® 200, CCHI, Language Access Advocate (TX)