Why can’t I login to the recorded webinar?

  • First, make sure you are logging in at the correct website. The CE training modules based on the recorded webinars are located at this website: http://cchiinterpreters.org, and the username/password are different than for the CCHI Profile account (at https://cchi.learningbuilder.com).
  • Then check that you are entering the correct username: you created it yourself, and it may not necessarily be your email address (although, it may be just that).
  • If you still cannot login, please do not create a new account, email us at info@cchicertification.org and we’ll reset your password, please specify in your email that you need to reset your password for the CE training website.

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