All CCHI certificants, applicants, and candidates must comply with this Refund Policy. Submitting an application online constitutes understanding of and agreement to follow this Policy.
1. Examination Fees
You may receive an exam fee refund ONLY IF your eligibility to take the corresponding exam has not expired, AND:
After you have taken the examination, OR if you missed your exam appointment, NO refunds will be granted.
Requests for a refund must be received prior to the end of your exam eligibility period:
CCHI does not grant refunds after that date (i.e., after the end of your eligibility).
CCHI charges a processing fee of $12 on all refunds. This amount is subject to change without notice.
To request a refund, you must contact CCHI via email at firstname.lastname@example.org.
To apply for a future exam after cancelling and receiving a refund, you must pay full costs.
2. Application Fees
Application fees are non-refundable.
CCHI does NOT refund the following processing fees for:
Reversing transaction charges in connection with payment of these fees without requesting a refund constitutes non-compliance with this policy and may incur disciplinary actions.