I experienced technical issues during testing, who do I contact?

All communication with CCHI about testing experience must be in writing. If you experience any technical issues during testing, you need to do 2 things:

  • tell your proctor about the issues during the exam so he/she may call our IT support staff and assist you right away, or after the exam but before you leave the testing site, AND
  • email us the description of issues at apply@CCHIcertification.org within 24 hours of taking the exam (i.e. the sooner the better).

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