How do I schedule my exam?

CCHI exams are administered by the testing company Prometric. Scheduling of the exams can be done only after you receive the Notice to Schedule email from CCHI because only then your information is uploaded to the Prometric system. You can always login to your CCHI Profile account and check our emails under the “Communications” tab. The Notice to Schedule contains detailed instructions.

Scheduling is done online at

Watch this brief  video tutorial on how to schedule the exam online:

If you have any questions, contact CCHI’s staff at

The CoreCHI exam can be scheduled for any day of the week, depending on the testing site availability.

The CHI exams must be scheduled only within the specified testing windows (available at our Scheduling webpage).

Rescheduling/Cancellation Process:

  • If you do it, 30 or more days before the exam date – no additional fee.
  • If you reschedule/cancel within 6-29 days before the exam date, you must pay the $35 reschedule/cancellation fee.
  • If you want to cancel/reschedule your already scheduled exam less than 5 calendar days before the exam date (i.e. 1-5 days before the exam date), you, FIRST, must contact CCHI and pay the $150 reschedule/cancellation fee.
  • If you don’t show up for the scheduled exam, OR if you are more than 10 minutes late, your exam fee is forfeited, and you’ll have to contact CCHI and pay again the full exam fee.

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