The Dynamic Duo Masterclass

2 Back-to-Back Virtual Workshops for Healthcare Interpreters

November 7, 2026
11 am – 3 pm EST (UTC -5)
(Please adjust for your time zone)

Last year, we brought you a dynamic duo of high-impact performance-based presentations. This year, the two sessions bring to you performance-based and interactive ethics CE credits, strengthening both sides of the interpreting practice.

First, nationally certified ASL interpreter Brooke Jensen, M.S., NIC, will demonstrate how neurodiversity intersects with language access, exploring core neurodivergent traits, including ADHD, autism, and executive function differences, through the lenses of cognitive processing, team dynamics, and interpersonal communication.

Then, using real-life scenarios, Natalya Mytareva, M.A., will walk attendees through investigating who is harmed and how, when an interpreter violates an ethical principle, offering a Consequences Mapping Template for future practice.

This is your moment to learn from the best and sharpen your craft during this double-header day of learning! Thanks to the support of our generous sponsors, you can double down on your CEs and access this action-packed day for only $25.

This is a live virtual event. Sessions are NOT recorded for replay, so please register only if you can attend on November 7.

Who: All healthcare interpreters. Both workshops are presented in English and open to interpreters of all languages, spoken and signed. NOTE: The event is for human attendees; all AI bots/assistants will be removed during the live event (no certificates or refund will be issued).

Where: Zoom platform (Zoom link will be emailed to you on 11/5/26 and 11/7/26)

CE credits: 3 CE hours (1.5 PB CE for workshop 1 and 1.5 Interactive Ethics CE for Workshop 2; CEAP & RID accreditation pending).

Fee: $25

Registration ends: November 5, 2026

Refund policy: CCHI will charge a $3 fee for refund processing. No refunds are granted after October 31, 2026.

All registered attendees will receive the instructions and the Zoom link on November 5 and then on the morning of November 7 (please check your Spam folders!)

We sincerely thank our Sponsors whose generosity made this event possible!

Schedule of Events

All times are listed in Eastern Standard Time (UTC -5)

Workshop Descriptions

Workshop 1 (11:30 am ET): Embracing Neurodiversity in Interpreting: Strategies for Collaborative & Inclusive Practice

Presenter: Brooke Jensen, M.S., NIC

As awareness of neurodivergence expands within professional settings, sign language and spoken language interpreters are increasingly working alongside neurodivergent colleagues, consumers, and allied professionals. This interactive workshop explores the intersection of neurodiversity and language access, offering practical strategies to foster inclusive, effective, and collaborative interpreting environments. Participants will examine core concepts of neurodivergence (including ADHD, autism, and executive function differences) through the lens of interpreting team dynamics, cognitive processing, and interpersonal communication.

By moving beyond standard deficit-based frameworks, this session highlights the unique strengths neurodivergent individuals bring to the field while addressing common systemic and sensory barriers. Attendees will leave with actionable tools to adapt team workflows, optimize cognitive load management, improve feedback loops, and advocate for universal design principles in high-demand interpreting settings.

By the end of this workshop, you will be able to:

• Identify key traits of common neurodivergent profiles and their impact on cognitive processing and interpreting team dynamics.
• Apply practical strategies to adapt communication, feedback, and environmental factors to support neuroinclusive collaboration.
• Implement universal design principles to optimize workflow and reduce friction in diverse interpreting environments.

About the presenter

Brooke Jensen is a nationally certified ASL Interpreter with over 15 years of experience providing clear, culturally responsive communication access. Bilingual in ASL and English, she holds a Master’s Degree in Interpreting Practitioning from the University of North Florida (2018), which she has leveraged to excel across a wide range of interpreting settings.

Brooke’s work is driven by a passion for equitable communication access, with particular expertise in medical, political, and judicial interpreting. She is also skilled in Deaf-Blind interpreting, including both tactile and pro-tactile methods.

Currently working as a freelance interpreter, Brooke remains committed to continuous professional development as she works to establish herself as a leading voice in the field.

Workshop 2 (1:15 pm ET): From Rules to Reasoning: Tracing the Real Consequences of Ethical Violations in Healthcare Interpreting

Presenter: Natalya Mytareva, M.A.

In an era of AI interpreting tools, what keeps a certified human interpreter irreplaceable? One of the answers is their adherence to ethics and accountability. This session bridges the gap between knowing ethical rules and the complex skill of “forward reasoning”: tracing exactly who is harmed, and how, when ethical principles are breached.

This interactive session moves beyond theory by guiding participants through realistic workplace scenarios to map impacts across patients, providers, and the healthcare system.

Participants will engage in live polls, structured chat responses, and facilitated whole-group synthesis, leaving with a Consequence Mapping Template for their reflective practice going forward.

By the end of this workshop, you will be able to:

• Distinguish between rules-based ethical compliance and outcome-based ethical reasoning.
• Identify which principle(s) of the NCIHC Code of Ethics are implicated in a given scenario and trace the direct, downstream, and systemic consequences of their violation.
• Analyze ethical violations from multiple stakeholder perspectives and assess how consequences differ across those perspectives.

About the presenter

Natalya Mytareva, M.A., is Executive Director of CCHI, and Vice Chair of the National Commission for Certifying Agencies. In 2000-2013, Natalya was Communications Director at the International Institute of Akron, a refugee resettlement agency in Ohio. She developed and taught several courses for healthcare and court interpreters, with the focus on languages of lesser diffusion. She is a recipient of the 2025 Alexander Gode Medal from the American Translators Association, and the 2023 Language Access Champion award from the National Council on Interpreting in Health Care. Natalya is a Russian interpreter/translator and started her career as instructor of interpretation/translation courses at Volgograd State University (Russia) in 1991. She holds a combined BA/MA degree from VSU in Philology & Teaching English as a Foreign Language.